PROCESS
All cap customizations are handmade. Please allow 5 to 10 days for your order to be shipped.
Shipping
We ship from France to the rest of the world. Delivery times and costs vary depending on your location. You will receive a tracking number once your order has been dispatched. FRANCE : please allow 5-10 business days to receive your order. INTERNATIONAL : please allow 7-15 business days to receive your order.
Can I return my order?
Yes, we accept returns under certain conditions. If you wish to return an item, it must be unused. Please contact our customer service at contact.knitstudio@gmail.com within 5 days of receiving your order to initiate the return process.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but contact our customer service as soon as possible, and we’ll do our best to assist you.